Last Updated: July 25, 2026
We want you to be happy with your purchase. If something isn’t quite right, here’s what you need to know about sending it back.
Return Window
You have 30 calendar days from the date your package is delivered to start a return. After that window, unfortunately we can’t accept the item back.
Condition of Returned Items
To qualify for a return, items must be unused, still in their original packaging, and in the same condition you received them. We get it — sometimes you need to try things on. Just make sure all original tags are attached and the product shows no signs of wear. If you received a faulty item or something with a quality problem, let us know right away. We’ll take care of it.
Return Shipping
Returns are completely free. No restocking fees, no hidden charges. We will provide you with a prepaid return shipping label once you initiate the return through our customer service team.
Where to Send Returns
All returns should be mailed to the following address:
Jcreeawwsale Returns
1210 Lonsdale Ave
Dallas, TX 75217
United States
Refund Timeline
Once your return package reaches our warehouse, we inspect the item and process the refund within 1–2 business days. After that, the refund goes back to your original payment method. Depending on your bank or card issuer, it can take an additional 7–10 business days for the money to actually show up on your statement. We’ll send you a confirmation email as soon as the refund is initiated on our end.
Exchanges
At this time we don’t handle direct exchanges. The fastest way to get the size or style you want is to place a new order and send back the original item for a refund using the steps above.
If anything is unclear or you need help with a return, just give us a shout.